Careers

About the Role

At Leonard Animal Clinic, we are passionate about providing compassionate, high-quality care for pets and their families. Our dedicated team of veterinarians, technicians, and support staff work together to ensure every visit is a positive experience—for both pets and people. 

Job Summary:

We are seeking a friendly, organized, and compassionate Customer Service Representative to be the first point of contact for our clients and their furry family members. The ideal candidate will have excellent communication skills, attention to detail, and a genuine love for animals.

Key Responsibilities:

• Greet clients and pets warmly
• Answer and direct phone calls professionally
• Schedule appointments and manage the clinic calendar
• Process payments and maintain accurate client records
• Communicate clearly with veterinary staff and clients
• Maintain a clean, welcoming front desk and lobby area
• Handle administrative tasks such as email, filing, and data entry

Qualifications

• High school diploma or equivalent required
• Prior customer service or receptionist experience preferred
• Strong communication and multitasking skills
• Comfortable with computers
• Ability to stay calm under pressure and handle emotional situations with empathy
• Passion for animal care and client service

Benefits:

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
• 401(k) matching & Roth Retirement Savings Plan 
• 529 Savings Plan 
• Referral bonus program  

Wellness Benefits:  

• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities  
• Continuing education allowance 
• Uniform allowance  

Lifestyle Benefits 

• Employee Assistance Program 
• Employee discount program 

Think you’re the Veterinary Receptionist we’re looking for? Apply today!

Diversity, equity, and inclusion are core values at Leonard Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.